• Our Neighbourhood Housing Teams visit tenants in their homes, addressing problems and concerns in the most convenient way for them.

Housing options and advice

We hope we are able to help you with your housing application. However, this is not always possible.

As well as applying for housing with us you should also consider your other options so that you can make the choices that suit you.

On this page, you can find out who to contact in Local Councils, other Housing Associations and information about other renting and low cost home ownership options.

PCs for customer useFor a complete source of advice about housing in each Local Authority area, please use the following website links:









We can help you access these websites at our head office at 7-13 The Kingsway, Swansea, SA1 5JN, please call in to our customer contact centre.


You can also find more information from local councils, including information about homelessness

City & County of Swansea (Housing Options)
17 High Street, Swansea, SA1 1LH
Tel: 01792 533100 or email: housing.options@swansea.gov.uk

Carmarthenshire Direct - your gateway to Council services
Tel: 01267 234567
Text: 07892 345678
Email: direct@carmarthenshire.gov.uk

Neath Port Talbot CBC
Civic Centre, Port Talbot, SA13 1PJ
Tel: 01639 686868
email: contactus@npt.gov.uk

Powys County Council
General Enquiries tel: 0845 602 7030 or 01597 827460 
Email: customer@powys.gov.uk


Other Housing organisations in these areas:

Family Housing Association (Wales) Ltd
43 Walter Road, Swansea, SA1 5PN
Tel: (01792) 460192
Fax: (01792) 473726
Email: info@fha-wales.com


Coastal Housing Group - Swansea
3rd Floor, 220 High Street, Swansea, SA1 1NW
Tel: 01792 479200
Coastal Housing Group - Neath
41 - 43 Windsor Road, Neath, SA11 1NH
Tel: 01792 479200


Wales & West
3 Alexandra Gate, Ffordd Pengam, Tremorfa, Cardiff, CF24 2UD
Tel: 0800 052 2526 (Local rate: 02920 415300)
Text: (SMS): 07788 310420
Email: contactus@wwha.co.uk
North Wales Office: Unit 2, Acorn Business Park, Aber Road Flint, CH6 5YN


Bro Myrddin Housing Association
Plas Myrddin, Merlin Street, Carmarthen, SA31 1RU
Tel: 01267 232714
Fax: 01267 238107
Email: customerservices@bromyrddin.co.uk


NPT Homes
Port Talbot Civic Centre, Port Talbot, SA13 1PJ.
Tel: 0300 777 0000
Pontardawe One Stop Shop: Holly Street, Pontardawe, Swansea, SA8 4ET
Neath One Stop Shop: Civic Centre, Neath, SA11 3QZ


Valleys to Coast Housing
No.1 Court Road, Bridgend, CF31 1BE
Tel: 0300 123 2100