• Staff in our customer contact centre are available between 9am - 5pm for information about housing and repairs. You can also contact us online if you have a question that needs answering quickly.

Office locations

The Kingsway Office (Swansea)

7-13 The Kingsway, Swansea, SA1 5JN
Phone: 0800 012 1080


Other office locations

Opening hours for these offices may differ from our main Swansea office. Please call to confirm opening times.


Dafen Office (Llanelli)
Suite A, Scarlet Court, Heol Aur, Dafen, Llanelli, SA14 8QN
Phone: 01554779822


Tredomen Park Office (Hengoed)
Suite 7, Tredomen Innovation and Technology Centre, Tredomen Park, Ystrad Mynach, Hengoed , CF82 7FN
Phone: 01443 811670


St Mellons Office (Cardiff)
4 Fountain House, Fountain Lane, St.Mellons, Cardiff, CF3 0FB
Phone: 02920 776000


Brecon House Office (Cwmbran)
Suite 3, Brecon House, Llantarnam Industrial Park, Cwmbran, NP44 3AB
Phone: 01633 833540

How to get to our Kingsway office

By Car

Exit the M4 at junction 42 and continue on the A483 into Swansea (Fabian Way). Continue on, passing Sainsbury’s on the left and then turn right at Tesco’s, avoiding the right-hand 'super store' lane.

Once on West Way, continue straight on through the next two sets of lights, then take the right hand exit at the lights onto the Kingsway. Move into the left lane (you will see the Gwalia building to your left) and keep left at the next traffic lights on to Christina Street.

Take the first left, down Northampton Lane (behind the Gwalia offices) and follow the road around to the front of the building. There are limited spaces on one hour parking slots to the side and front of the building, plus three short stay car parks to the sides and rear of the building.


Short stay car parks

There are three short stay car parks in very close proximity, one either side of the office and one behind. All can be accessed by going up Christina Street and turning left down Northampton Lane.


Long stay car parks

There is a long stay NCP multi-storey car park on the main Kingsway road which is located on a one way system.

If coming up from Tesco's, follow the directions above but keep to the right lane in front of Gwalia that takes you into Christina Street.

Follow the road round, keeping right onto Mansel Street. Stay in the right hand lane and follow the road to the first right turn into Craddock Street. Staying in the right hand lane, take a right turn at the traffic lights back on to The Kingsway (dual carriageway). Staying in the right hand lane, take the first right by the Nationwide Building Society towards the entrance for the NCP multi storey car park.


By Train

Gwalia is within a 10 minute walk from Swansea station. Leave the station past the Grand Hotel and walk down High Street. Turn right at the traffic lights at Argos and follow the road until you see the Dragon Hotel located on The Kingsway (a one way dual carriageway). Walk down this road, passing the NCP car park on your right. Gwalia offices are set back on the right hand side, off the main road.